Privacy Policy

Introduction

BioInfinity Lab ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We may collect the following personal information when you make a purchase or create an account:

• Name and contact information (email, phone number)
• Billing and shipping addresses
• Payment information (processed securely through PayPal)
• Order history and preferences

Automatically Collected Information

When you visit our Site, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and cart contents
• Analyze website traffic and usage patterns
• Personalize your experience
• Detect and prevent click fraud (via ClickCease)

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors (PayPal), shipping carriers, and email service providers who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us at support@bioinfinitylab.com

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and legal purposes.

Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.